Polpeo’s Services

Polpeo’s social media simulator mimics any situation unfolding on social media.

All our simulations can be delivered completely remotely, with secure online logins and training delivered by video. We run three main services:

Social Media Crisis Simulations
Experience and rehearse
responding to a
social media crisis
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Customer Service Training
Use a simulation to practise
responding to customer issues
on social media
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Social Media Strategy & Campaign Testing
Rehearse how to manage public reaction to a new campaign on social media
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We used Polpeo to deliver a crisis simulation for our directors – they all said they found it challenging and it really helped them to reflect on our crisis preparedness. The crisis tool Polpeo have developed was absolutely brilliant and totally made the simulation. It was so realistic and meant our directors were having to consider how the crisis was playing out on all our channels, as they would do in an actual crisis. The team were a real pleasure to work with.

MS Society

Andrea Lisher

Head of PR

Find out more about how Polpeo can help your team