Leadership and crisis communication: a one-day course
Morning session:
The theory of leadership in a crisis. The course will cover:
- Strategic planning
- Decision making and action
- Listening and building the right team
- Acting on and communicating Values
- Communicating with empathy
- Leading a team under pressure
- Recovery planning
Afternoon session:
Putting the theory into practice
Experience a live simulation breaking, and put some of these theories to the test. Using Polpeo’s simulation platform, delegates will experience managing a crisis as it breaks and spreads over social and digital media. They will feel the pressure of making decisions, leading a team, setting the strategy for the crisis and managing the organisation’s response.
The simulation will stress-test crisis plans and processes, and put the full team through their paces.