Why organisations need diverse crisis teams

Organisations that work to create more diverse cultures and hire diverse teams perform better than those that don’t.  It’s something that researchers and analysts, like McKinsey, have reported for years.   What’s interesting to consider is how this diversity helps organisations…
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The biggest brand crises of 2024

2024 saw some big crises for brands. Here is our pick of the biggest:   Boeing’s bad year  It was a(nother) bad year for Boeing. A 737 Max 9 lost a door plug mid-flight, whistleblowers have been speaking out about defects…
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2023: the year in crisis

It’s been a crisis-packed year for brands. From failure in company culture or leadership, to sophisticated cyber attacks, here is our pick of the year’s crises, and what we can learn from them.  Culture is critical (and starts with behaviour) …
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