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Podcast

Direct Action in the Age of Angst

Podcast: Play in new window | Download | EmbedSubscribe: Apple Podcasts | Spotify | Amazon Music | Android | Email | RSSWhen conventional protest appears powerless, what makes people turn to direct action against organisations? How should leaders respond when…

WJH Shorts: Evri Sues BBC

Podcast: Play in new window | Download | EmbedSubscribe: Apple Podcasts | Spotify | Amazon Music | Android | Email | RSSWhat happens when a company challenges damaging media coverage in court? Can legal action restore commercial confidence, or does…

The HelloFresh Pride Post

Podcast: Play in new window | Download | EmbedSubscribe: Apple Podcasts | Spotify | Amazon Music | Android | Email | RSSWhat happens when a brand makes a bold Pride statement and refuses to retreat when criticism follows? Can humour…

WJH Shorts: Starbucks Korea ‘Tank Day’ Backlash

Podcast: Play in new window | Download | EmbedSubscribe: Apple Podcasts | Spotify | Amazon Music | Android | Email | RSSHow does a global brand make a mistake so culturally insensitive that it triggers boycotts, political condemnation, police scrutiny…

The HMV Live Tweet Meltdown

Podcast: Play in new window | Download | EmbedSubscribe: Apple Podcasts | Spotify | Amazon Music | Android | Email | RSSWhat happens when employees turn a company’s own communication channels against it? How should organisations handle redundancies in an…

WJH Shorts: Spygate

Podcast: Play in new window | Download | EmbedSubscribe: Apple Podcasts | Spotify | Amazon Music | Android | Email | RSSAhead of the recent Championship playoff final, with the winners promoted to the Premier League and also set to…

The Art of the Apology

Podcast: Play in new window | Download | EmbedSubscribe: Apple Podcasts | Spotify | Amazon Music | Android | Email | RSS What makes an apology believable? And what turns an apology into a crisis of its own? In this…

The CrowdStrike Outage

Podcast: Play in new window | Download | EmbedSubscribe: Apple Podcasts | Spotify | Amazon Music | Android | Email | RSS In July 2024, a faulty software update to cybersecurity firm CrowdStrike’s Falcon platform caused around 8.5 million Windows…

WJH Shorts: Lululemon v Mumumelon

Podcast: Play in new window | Download | EmbedSubscribe: Apple Podcasts | Spotify | Amazon Music | Android | Email | RSSWhen a fake pop-up shop called Mumumelon appeared just five doors away from a Luluemon store in London, eyebrows…

Boeing: Too Big to Fail?

Podcast: Play in new window | Download | EmbedSubscribe: Apple Podcasts | Spotify | Amazon Music | Android | Email | RSS Reputational damage rarely stems from a single incident, but from patterns of failure that expose deeper cultural issues.…