Crisis preparation

Lessons in crisis management, from #prwcrisis 2015

#smcrisis, crisis communication, Crisis preparation, Internal Communications, Polpeo, rehearse

Last Thursday, Polpeo ran a crisis simulation at PR Week’s Crisis Communications conference. We were in good company. There were some very inspiring and thought-provoking speakers, talking candidly about their experience of crisis, including representatives from Network Rail, Serco, TSB,…

Planning a social media campaign? Prepare your crisis plan

Gemma Storey

#RaceTogether, #smcrisis, Campaigns, crisis communication, crisis plans, Crisis preparation, Starbucks

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When I think of Starbucks’ #RaceTogether campaign, I think of it scrawled on a cup of Americano and picture a harassed barista trying to explain theories on race relations, while simultaneously trying to keep the queue down, get everyone’s orders…

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